Auto Wisdom
Intelligence at every mile
Last Updated: 20 May 2026
Welcome to Auto Wisdom ("we", "us", or "our"). We treat your personal data carefully and use it to support consultations, bookings, recommendations, and account services. If you have any questions, contact us at hi@autowisdom.in.
This policy describes how we handle information when you visit www.autowisdom.in or engage with our services.
Auto Wisdom acts as the data fiduciary/controller for the services. The registered legal entity name and statutory officer details should be confirmed before final publication if they differ from the Auto Wisdom operating name and contact details shown below.
The personal information collected depends on your interaction context.
We process information for the following professional and legitimate purposes:
We use cookies and similar local storage technologies for security, authentication, support continuity, and preference storage. Analytics, replay, and non-essential telemetry are optional and are initialized only after you accept non-essential cookies.
If you decline non-essential cookies, analytics, replay, and non-essential telemetry remain disabled. You can also manage cookies through your browser settings, though disabling essential cookies may impact site functionality.
Under India's Digital Personal Data Protection Act (DPDPA), 2023, you hold the following rights as a Data Principal:
Request a full export of your data.
Rectify inaccurate or incomplete records.
Request deletion of your profile.
Withdraw consent for consent-based processing.
File grievances regarding data misuse.
Nominate another person to exercise rights where applicable.
| Data Type | Retention Period |
|---|---|
| Active Accounts | Indefinite while active |
| Transaction Records | 7 Years (Financial Law) |
| Consultation Logs | 3 Years (Then Anonymized) |
| Chatbot Sessions | 90 Days |
| Inactive Accounts | Deleted after 2 Years |
We use service providers only where needed to operate the product, process payments, provide support, monitor reliability, and store media or backups. Current provider categories include cloud hosting and security, object storage, payment processing, support/notification tooling, email delivery, error monitoring, and AI-assisted product features.
Some providers may process data outside India. Where this happens, we use contractual, access-control, and minimization measures, and we do not sell personal data.
Auto Wisdom Legal Team
Grievance and privacy requests: access, correction, erasure, consent withdrawal, nomination, and complaints.
Plot No. 85, Hill Road, Ram Nagar
Nagpur, Maharashtra - 440033, India